FAQs

What is Rhythm Factory?

Rhythm Factory classes offer a broad introduction to dance, movement and music through the fundamental steps of jazz, ballet and tap. We believe that children learn more when they are having fun. Therefore in our classes we create a fun, positive and relaxed environment.

Is Rhythm Factory just a fun, dancing playgroup then?

It is very important to us, that our students are having fun. However we do have specific aims and objectives each week when we are teaching the children. Our teachers are very successful at communicating them in a positive and fun way.

Is there a strict structure?

Each class follows a program but the activities allow children to explore their imagination and creativity.

Is there a uniform?

No, at Rhythm Factory there is no uniform. Children can wear any comfortable clothes of personal choice.  We love when our students show their ‘ínnate sense of style’ and encourage them to wear whatever takes their fancy on the day and express themselves!

Does Rhythm Factory follow the school terms?

No, Rhythm Factory is not a term-based program. Our classes run every week of the year except for a 3-4 week break over Christmas. We are closed on public holidays.

Is the program always the same?

Our program regularly changes to maintain the interest and enthusiasm of our students and achieve specific developmental objectives.  Classes tend to follow a consistent format each week to assist our students in feeling comfortable, however the actual content evolves from week to week.

Do boys do your classes?

Absolutely! We have boys attending our classes at every location. Generally there are more girls than boys, but there are some classes with more boys than girls.

Rhythm Factory class content is also aimed at both boys and girls. We are very careful with our music selection, always steering away from girly, fairy music.

What kind of music do you use?

Our program makes use of a wide variety of music to add to the fun for everyone. We use music from cartoons, films, Top 40 and musicals.

I have another child, can I bring him/her with me?

Siblings are very welcome to be present and watch, providing they are occupied at the side of the room.  Siblings who begin to join in the class will need to be paid for.  They must also fall within the appropriate age bracket.

I have 2 children and I want them to attend the same class together, however their ages don’t fit into the one age bracket.  Which class can they attend together?

Our age groups are a guide as to the level of ability required to enjoy the class, participating fully. We therefore require that your children only attend classes specific for their age group.

Are there any performances? How much extra are they and what costumes are required?

Yes, we hold performances at our Family & Friends Day events at different times during the year.  This is an opportunity for our students to show other family members and friends what they have been learning.  There is no extra cost involved with the performance and no specific costume is required.  Our concerts are lots of fun and very informal to minimize the stress of performing.

How many students do you allow per class?

We have no class size limit.  We do however monitor class size and teacher ability, and endeavor to open additional classes to cater for popular venues with high attendance.

What age can I join my child up to Rhythm Factory? 

We welcome children from 15 months of age, however they must be steady on their feet and walking before they can participate in our classes.

Why are Pitter Patter classes 30 minutes long, whilst Roly Poly, Giggly Wiggly and Super Shakers classes are 40 minutes long?

Our Pitter Patter classes are restricted to 30 minutes.  This shorter class duration ensures interest is maintained amongst the babies and toddlers.

How do I get in contact with you?

We would love to hear from you!  Please refer to our Contact Us page for the various ways in which to contact us.

 

ENROLMENT FAQs

So, this sounds like fun!  How do I join up?

You can attend Rhythm Factory classes via two ways – enrolling in Unlimited Dance Time or via Casual Attendance.

Unlimited Dance Time is our standard attendance option for all students. For an ongoing weekly fee, it allows students to attend as many Rhythm Factory classes as they like every week, at any of our venues.  To sign up for Unlimited Dance Time, please visit http://rhythmfactory.com.au/locations-times/ 

Please note that students must only attend classes appropriate to their age.

For those students who would prefer not to commit to an ongoing enrolment, Casual Attendance is available for every class.  Again, classes must be age appropriate.

How do I let you know that I’m attending a class?  Do I need to book in?

Once you have joined Rhythm Factory’s Unlimited Dance Time, there is no need to book into a class.  Simply refer to our timetable, choose an age appropriate class and turn up!  You can attend as many classes every week as you like, at any of our venues!

If you are a Casual student, simply refer to our Timetable, choose an age appropriate class and turn up.  Please see below for our Casual payment requirements.

What is a Home Class?

When enrolling in Rhythm Factory’s ‘Unlimited Dance Time’, we require nomination of a Home Class.

A Home Class is the one class you intend to attend regularly every week.  As children highly benefit from routine, we recommend that you maintain the Home Class as part of your weekly schedule as much as possible.  You may change your Home Class at any time by contacting us.

What if my Home Class is cancelled one week?

If Rhythm Factory is required to cancel your Home Class unexpectedly one week (for example due to staff sickness), we will notify you via text message.  We will also endeavor to extend the duration of the class over the following weeks, to make up for the lost time.  However, if we are unable to do this for your Home Class, you are entitled to a credit of $10 against your next auto payment and this will be automatically applied.

What happens if I want to change my Home class?

You may change your Home Class at any time by contacting us.

My child has grown outside of their Home Class age bracket and needs to move up to the next class.  How do I do this?

You may change your Home Class at any time by contacting us.

What if I miss a Home Class?

If you miss a Home Class any week, nevermind, just turn up the next week or choose an alternative (age appropriate) class to attend at any one of our venues or alternative days.

For periods of extended absence through illness or holiday, please contact our office.

How will I know if a Rhythm Factory class is cancelled one week?

We do everything we can to run our classes consistently every week, however unfortunately there may be occasions where (i.e. due to staff illness) we need to unexpectedly cancel a class.

If this is your nominated Home Class, you will be notified via text message.

If it is not your Home Class however you have attended this specific class regularly, we will also endeavor to contact you via text message.

For all other classes, the Timetable on our website will be regularly updated to notify you of any changes.

I have older siblings that will be around during school holidays – are they welcome to come along to class?

All siblings are very welcome to form part of our audience at any time. We expect there will be an increase in the number of siblings attending during the holidays and we will make a special attempt to create a class environment that ensures they have fun too. In some cases it may be possible for a sibling of suitable age to attend a class on a casual basis. Best to discuss directly with your teacher.

 

CLASS COSTS FAQs

How much are the classes?

Unlimited Dance Time costs $75 every 4 weeks and allows students to attend as many Rhythm Factory classes as they like every week, at any of our venues.  Students are required to give 4 weeks notice to cancel and payment is on an ongoing basis via direct debit. Classes must be age appropriate. 

Brand new students joining Unlimited Dance Time are entitled to Rhythm Factory’s Discounted Introductory Offer, please see below.

Casual Attendance costs $20 per class. It is paid with exact money prior to the class commencing and no change will be issued.  Please note that once a class is attended casually, Rhythm Factory’s Discounted Introductory Offer of ‘First 4 Weeks for $40′, is no longer available.

For additional information regarding Rhythm Factory’s fees, please visit http://rhythmfactory.com.au/fees/

What is Rhythm Factory’s Discounted Introductory Offer for brand new students?

Rhythm Factory offers a Discounted Introductory Price for brand new members – ‘First 4 Weeks for $40, when enrolling in Unlimited Dance Time’.  This means that brand new students can attend as many Rhythm Factory (age appropriate) classes as they like at any of our venues, for the first 4 weeks – at a discounted cost of only $40 (normally priced at $75).

These classes must be taken over a consecutive 4 week period and a student who has already completed a Casual class does not qualify.

After the initial 4 consecutive week period, students will automatically roll over to Rhythm Factory’s Unlimited Dance Time and a regular 4 week payment cycle of $75 will continue on an ongoing basis via direct debit. This will automatically begin at the end of the scheduled 4th week.  Rhythm Factory’s Standard Terms & Conditions apply.  For more information please visit http://rhythmfactory.com.au/fees/

What payment methods do you accept?

Our preferred method of payment is Visa, Mastercard or Direct Debit from your bank account of choice. We do not charge any merchant or processing fees.

Cash (exact amount) is accepted for Casual visits only.  No change will be issued.

Do you accept Diners or AMEX?

No, unfortunately at this time we only accept Visa or Mastercard.

How much do I pay for registration and insurance?

Nothing. At Rhythm Factory, there are no hidden costs or extra costs. All you pay is the dance class fee.

Do you close at all throughout the year?

We are now open all year around, 49 weeks of the year. The only break to our timetable is over Christmas / New Year for 3-4 weeks and our official closure dates will be published mid September. Please note all direct debit payments for the closure period will be adjusted down accordingly.

Do I get charged for public holidays and dates you are closed?

Our fee of $75 every 4 weeks for Unlimited Dance Time takes into account annual public holidays.  The only exception is over the Christmas break, when we do not charge for our company closure or Christmas/New Year public holidays.

What if we go away on holidays and we have signed up for direct debit?

If you are going away for a long period of time you may prefer to cancel your monthly payments with us and sign up again when you return.

We always want to help so best to call us and see what arrangements we can put in place – we have standard terms and conditions but always strive to help out where we can.